Plans & pricing
ProfessionalMaintenance + 1 hour* support
- 24/7 security & malware monitoring
- Daily secure offsite backup
- Guaranteed core, theme & plugin updates
- 1 hour* developer support
- Monthly reporting
- Same day response
- Personal service
EnterpriseMaintenance + 3 hours* support
- Everything in our Professional plan, plus:
- 3 hours* developer support
- Phone support
- Staging environment
- Migration assistance
PartnerTailored to your needs
- Everything in our Enterprise plan plus resources tailored to your needs
Not ready for a monthly plan? Non-contract support is available from £40/hour. Get started by telling us what you need here.
*All WordPress support services are provided under these terms.
Signup for WordPress support
To signup for one of our WordPress support plans, simply complete the form and we’ll send you an invoice by email, which you can pay by:
- Direct Debit (UK customers only)
- Any major debit or credit card
As soon as your payment is completed, you can request your first job.
If you have any questions or problems, please contact us.
WordPress support contract request
We pride ourselves on delivering an industry-leading service and back this with a 30 day, 100% money back guarantee. If for any reason you aren’t happy with our service, we’ll give you a full refund, no questions asked.
How long will it take to finish my job? We respond to all enquiries the same business day and aim to complete jobs within 5 business days. If you request a job outside of business hours, we will get to it the next business day or before if it’s considered to be urgent.
Do I have to commit to a contract? No, our service is billed as a monthly subscription. There’s no joining or cancellation fee and you can cancel your subscription at any time.
I’m a developer – can you support my clients? We don’t white label our services but we do have referral partners. Please email Tom at email@example.com to find out more.
Have more questions? Please email Tom at firstname.lastname@example.org or book a 30 minute call.